Customer Relationship Management.
ABOUT
VinaDesign is a specialized, low-cost Customer Relationship Management (CRM) system exclusively designed for printing businesses in Vietnam. What sets VinaDesign apart is its ;industry-specific focus and cost-effectiveness, making it an approachable solution for printing companies of all sizes. Problems
CRM Vinadesign is a comprehensive web-based platform designed to enhance the efficiency and responsiveness of printing company sales teams. By providing real-time pricing and order updates, it streamlines the quoting and order management process, leading to increased customer satisfaction and sales growth.
SOLUTION & PROBLEMS
Why we built it—and the issues it solves for printing companies.
Solution
CRM VinaDesign is a web-based platform that improves the efficiency and responsiveness of printing-company sales teams.With real-time pricing and order updates, it streamlines quoting and order management—boosting customer satisfaction and sales growth.
Problems
Printing companies face several challenges: clients cannot track total income, quoting requires a dedicated “price generator” team, order status must be updated manually, payment checks and staff income confirmation are time-consuming, and VAT invoices still need to be replicated by hand.
KEY FEATURES
Staff version — tools for fast day-to-day work.
Homepage
- Welcome page after sign-in with a bottom nav to key features.
Profile
- Update avatar, name, phone number, and password.
Search
- Find orders & customers; update payments; create delivery billing.
Report
- View income and performance from created/completed/cancelled ;orders.
Check price
- Send instant price quotes to customers before ordering.
Create order
- Add products (details/qty/size), auto-use latest price, include customer staff info for billing.
Admin version — management, pricing, and oversight.
Homepage
- Welcome page after sign-in with a bottom nav to key functions.
Search
- Search orders/customers; update payments; create delivery billing; update order status.
Human Resource
- Manage staff data (join date, address, phone, email).
- Monthly evaluations: performance, attitude,strengths/weaknesses.
- Access staff reports and send announcements.
Profile
- Update avatar, name, phone number, and password.
Report
- View income and total orders by week, month, or year.
Products
- Update product details (price, frame, name, …) and add new products for ordering.
Debt
- Manage partner debt billing; add order ID/product/total, ;upload billing images, edit anytime.